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Privacy Policy

This Privacy Policy explains how BLAK International Limited collects, uses, stores and protects personal information when you interact with our website or communicate with us regarding our services.

BLAK International Limited is the data controller responsible for personal information collected through this website.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

When you visit our website, our servers may automatically log standard information provided by your web browser. This information may include your Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on individual pages, referring website addresses and other diagnostic data.

This information is generally used for website administration, security monitoring and analytics purposes.

Device Data

We may also collect information about the device you use to access our website. This may include the device type, operating system, browser configuration, device identifiers and approximate geographic location.

The information collected may depend on the device and software settings used to access the website.

Automated Analytics and Website Monitoring

Our website may use automated analytics or website monitoring tools to help us understand how visitors interact with the website and improve performance.

These tools may collect information such as pages visited, time spent on pages, browser type, device type and approximate location data. This information is typically aggregated or pseudonymised and used for website analytics, security monitoring and service improvement purposes.

Personal Information

We may collect personal information that you voluntarily provide when interacting with our website or contacting us regarding our services.

This may include information such as:

name
email address
phone number
social media profiles
mailing or billing address
work address
travel preferences or itinerary details
passenger identification details where required for travel arrangements
payment information where necessary to process transactions

We only collect personal information that is reasonably necessary for the operation of our website or the provision of requested services.

2. Legal Bases For Processing

We collect and process personal information lawfully, fairly and transparently.

Depending on the circumstances, the legal basis for processing may include:

Contractual necessity

Processing necessary to provide services requested by you or to take steps prior to entering into a service agreement.

Legitimate interests

Processing necessary for legitimate business interests including:

operating and improving our website
marketing and promotion of services
protecting legal rights
preventing fraud or misuse of our services

Consent

Where you have provided consent for a specific purpose, such as receiving marketing communications.

Legal obligations

Where we must process information to comply with applicable laws or regulatory requirements.

You may withdraw consent for certain types of processing at any time, although this may affect our ability to provide some services.

3. Collection and Use of Information

We may collect, hold, use and disclose personal information for the following purposes:

to enable you to access and use our website
to respond to enquiries, requests or communications
to provide information about private aviation or charter services
to prepare quotations or proposals for requested services
to arrange private jet charter services through licensed aircraft operators
to manage bookings, service requests and operational communications
for internal administrative and record-keeping purposes
for analytics, market research and improvement of our website and services
for marketing or promotional communications where permitted by law
to comply with legal or regulatory obligations
to protect our legal rights or resolve disputes
to consider employment applications submitted to us

Where personal information is provided for the purpose of arranging private aviation services, such information may be shared with relevant aviation service providers where necessary to facilitate requested travel.

Personal information provided for the purpose of arranging travel or aviation services may include passenger identification details, travel documentation and itinerary information. Such information may be shared with aircraft operators, ground handling agents, aviation authorities, airport operators or other relevant service providers where necessary to arrange or facilitate requested travel services.

Certain operational information relating to flights may also be known to or handled by independent third parties involved in aviation operations, including aircraft operators, airport authorities, air traffic control providers and ground handling companies. BLAK International Limited does not control how such independent parties may store, process or disclose operational information once it has been provided for the purpose of arranging or facilitating requested travel services.

While we take reasonable steps to handle personal and travel information with appropriate discretion, information transmitted through websites, email systems or third-party service providers cannot be guaranteed to remain completely confidential. By submitting travel or passenger information to us through our website or electronic communications, you acknowledge and accept the inherent risks associated with electronic transmission and storage of information.

BLAK International Limited acts solely as a charter broker arranging flights with independent licensed aircraft operators and does not own, operate, maintain or control aircraft.

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to third parties where reasonably necessary to operate our website, conduct our business or provide requested services.

This may include disclosure to:

licensed aircraft operators involved in the provision of private aviation services
ground handling agents, airport service providers and aviation support companies involved in flight operations
aviation authorities, airport operators or regulatory agencies where required for operational, safety or legal purposes
catering providers, ground transportation providers, concierge services or other service providers engaged to support requested travel services
trip support companies, aviation logistics providers or operational service providers assisting with flight planning, permits or related services
IT service providers, hosting providers and cloud infrastructure providers that support our systems and website
payment processing providers and financial institutions involved in processing transactions
analytics, marketing or communication service providers that assist with operating and improving our website and services
professional advisers including lawyers, accountants or consultants
employees, contractors or agents acting on behalf of BLAK International Limited
courts, tribunals, regulatory authorities or law enforcement agencies where required by law or in connection with legal proceedings

In some cases, personal information may be shared with operational partners such as trip support providers, fuel providers, logistics companies or other aviation-related service providers where necessary to arrange or facilitate requested travel services.

Where required for international travel or regulatory compliance, personal information including passenger identification details, passport information and travel documentation may be shared with relevant government authorities, border control agencies, customs or immigration authorities, airport operators or aviation service providers in order to comply with applicable aviation, security or border regulations.

Clients or their representatives may occasionally transmit travel documentation, identification documents or passenger information to us via email or other electronic communication channels. While we take reasonable steps to protect personal information once received, electronic transmission of documents carries inherent security risks and cannot be guaranteed to be completely secure.

Certain third-party services integrated into our website may independently collect information through cookies or similar tracking technologies. These services operate under their own privacy policies, and BLAK International Limited does not control how such third parties collect, store or process information once their services are enabled.

We only share personal information with third parties where it is reasonably necessary to provide services, operate our business or comply with applicable laws.

5. International Transfers of Personal Information

Because our services operate internationally, personal information may be transferred to or processed in countries outside your country of residence.

These locations may include New Zealand, Australia, the United States, the European Union or other jurisdictions where our service providers maintain infrastructure.

By providing personal information to us, you acknowledge that such transfers may occur.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for international data transfers.

6. Your Rights and Controlling Your Personal Information

Choice and Consent

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy.

If you are under the age of 16, you must have the permission of a parent or legal guardian to access and use this website and provide personal information.

You are not required to provide personal information to us. However, if you choose not to provide certain information, it may affect your ability to use our website or our ability to provide requested services.

Information from Third Parties

If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy.

If you provide personal information relating to another individual in connection with an enquiry or service request, you represent and warrant that you have the authority to do so and that the individual has consented to the disclosure of their personal information to BLAK International Limited for the purposes described in this Privacy Policy.

Restrict

You may request that we restrict how we collect, use or disclose your personal information.

If you have previously agreed to us using your personal information for direct marketing purposes, you may withdraw that consent at any time by contacting us using the details provided in this policy.

Access and Data Portability

You may request details of the personal information we hold about you.

You may request a copy of the personal information we hold about you. Where reasonably possible, we will provide this information in a structured, commonly used and machine-readable format.

Where permitted under applicable law, you may also request that we erase the personal information we hold about you.

Correction

If you believe that any personal information we hold about you is inaccurate, incomplete or out of date, please contact us and we will take reasonable steps to correct the information.

Notification of Data Breaches

Where required by applicable law, we will notify affected individuals and relevant regulatory authorities if a data breach occurs that is likely to result in serious harm.

Complaints

If you believe that we have breached applicable privacy laws and wish to make a complaint, you may contact us using the contact details provided in this policy.

We will investigate your complaint and respond within a reasonable timeframe.

You may also have the right to lodge a complaint with a relevant regulatory authority or data protection regulator.

Unsubscribe

You may opt out of receiving marketing communications from us at any time by contacting us directly.

7. Cookies

We use cookies and similar technologies to collect information about your activity across our website.

Cookies help us understand how visitors interact with our website, improve performance and enhance user experience.

Further information about how cookies operate on our website is available in our Cookie Policy.

8. Data Security

We take the security of personal information seriously and implement commercially reasonable administrative, technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of electronic transmission, internet communication or data storage system can be guaranteed to be completely secure.

While we strive to protect personal information, we cannot guarantee absolute security.

To the fullest extent permitted by applicable law, BLAK International Limited shall not be liable for any loss, damage or unauthorised access to personal information arising from circumstances beyond our reasonable control, including but not limited to cyber attacks, hacking incidents, system failures or security breaches affecting third-party systems.

Where required by applicable law, we will notify affected individuals and relevant authorities if a data breach occurs that is likely to result in serious harm.

Business Transfers

If BLAK International Limited or its assets are acquired, merged or transferred to another entity, personal information may be transferred as part of that transaction.

Any successor organisation will continue to be bound by this Privacy Policy or a substantially similar policy.

Limits of Our Policy

Our website may contain links to external websites that are not operated or controlled by BLAK International Limited.

We are not responsible for the privacy practices or content of those websites and encourage users to review the privacy policies of any third-party websites they visit.